Phishing is a way for scammers to obtain confidential information such as your bank account details, username, password, One-Time Passwords (OTPs) and PIN. So, they can make unauthorized banking transactions.

Scammers may impersonate us and send SMS with fake bank address links within the actions below:

You've won a Prize!
You’ve won a Prize!
Verify your Bank Account
Verify your Bank Account
Fake Promotion via SMS
Fake Promotion via SMS
Redirect you to a fake banking website address
Redirect you to a fake banking website address
Malicious QR image via MMS
Malicious QR image via MMS
OTP Request via SMS
OTP Request via SMS
Fake SMS from a family member asking for help
Fake SMS from a family member asking for help
You can protect yourself from SMS scamming via the below steps:
Be careful of Fake SMS and Social Media message
Be careful of Fake SMS and Social Media message
Never clicked unidentified, unknown link
Never clicked unidentified, unknown link
Do not transfer money to an unknown person
Do not transfer money to an unknown person
Never share your credential like username or password to anyone
Never share your credential like username or password to anyone
Visit only Phillip Bank's
Visit only Phillip Bank’s
Official Website
Never share OTP code with anyone.
Never share OTP code with anyone.
Suspect your account has been compromised:
  • You can disable your access with our emergency self-service “e-Banking Access” in our mobile banking feature
  • Or, you can call (855)​​ 86​ 930 000 / 89 989 818 / 88 465 9999 (24/7) to assist you on a priority basis.