1. Protect Your PIN: Memorize your PIN and never share it with anyone.
2. Change PIN Regularly: Change your PIN frequently or when you receive suspicious notifications.
3. Cover Keypad: When entering your PIN at an ATM, cover the keypad to prevent others from detecting your PIN.
4. Check for Suspicious Devices: Look for suspicious devices or signs of tampering, such as loose parts, hidden cameras, or card slots. Report any findings to the bank immediately.
5. Avoid Strangers’ Assistance: Do not accept help from strangers at the ATM who may attempt to steal your card or PIN information. Accept help only from assigned staff of Phillip Bank.
6. Report Lost or Stolen Cards: If your ATM card is lost or stolen, report it to your bank immediately to prevent unauthorized usage.
7. Review Statements: Regularly review your bank statements or transaction history to identify any unauthorized transactions.
8. Review Notifications: Pay attention to notification alerts for any transactions or account activities on your card.
If you notice any suspicious activities on ATM, please contact our call centre team at (855) 86 930 000 / 89 989 818 / 88 465 9999 (24/7) or reach out to us through our official Facebook page.
