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Scammers may impersonate us and send SMS with fake bank address links within the actions below:
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You've won a Prize!
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Verify your Bank Account
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Fake Promotion via SMS
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Redirect you to a fake banking website address
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Malicious QR image via MMS
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OTP Request via SMS
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Fake SMS from a family member asking for help
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You can protect yourself from SMS scamming via the below steps:
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Be careful of Fake SMS and Social Media message
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Never clicked unidentified or unknown link
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Do not transfer money to an unknown person
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Never share your credential like username or password to anyone
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Never share OTP code with anyone.
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Suspect your account has been compromised?:
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- You can disable your access with our emergency self-service “e-Banking Access” in our mobile banking feature
- Or, you can call (855)86 930 000 / 89 989 818 (24/7) to assist you on a priority basis.
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